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How Scriptia Labs collects, uses, and protects information across our products and this website.
Last updated July 3, 2026
This Privacy Policy explains how Scriptia Labs ("we," "us," or "our") handles information in connection with this website and our products, including Scriptia, Padelco, and Voice Agents, as well as any products we launch in the future.
By using our website or products, you agree to the practices described here. If you don't agree, please don't use them.
We collect information you provide directly, such as your name, email address, and any details you share when you contact us, sign up for a product, or reach out for support.
We only collect what's needed to provide and improve our products — we don't ask for information we don't have a clear use for.
We collect information about how you use our website and products, including pages visited, features used, and general interaction patterns. This helps us understand what's working and what isn't.
Usage information is generally aggregated and doesn't identify you individually unless it's tied to an account you've created.
We may use analytics tools to understand aggregate usage patterns across our website and products. Analytics data helps us prioritize what to build and fix, and is not used to build individual profiles for advertising purposes.
Like most software products, our servers automatically record certain information when you use our website or products — such as IP address, browser type, device information, and timestamps. This log data is used for security, debugging, and reliability, and is retained only as long as it’s useful for those purposes.
We take reasonable technical and organizational measures to protect information from unauthorized access, loss, or misuse. No system is perfectly secure, but we design our infrastructure and practices with security as a priority, not an afterthought — see our Security page for more detail.
We retain information for as long as it's needed to provide our products, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed for these purposes, we delete or anonymize it.
We work with a limited number of third-party service providers — for example, for hosting, analytics, or communication — who process information on our behalf under appropriate confidentiality and data protection commitments. We do not sell personal information to third parties.
Information we collect may be processed in countries other than your own. Where this happens, we take steps to ensure it receives an appropriate level of protection, consistent with applicable data protection law.
Depending on where you live, you may have rights to access, correct, delete, or export your personal information, or to object to or restrict certain processing. To exercise any of these rights, contact us using the details below.
This policy is written to apply to Scriptia Labs as a whole, not just our current products. As we launch new products or integrate new services, this policy — not a new one per product — will continue to govern how we handle information, updated as needed to reflect what’s genuinely new.
We may update this policy as our products, legal obligations, or practices evolve. We’ll update the "last updated" date above when we do, and for material changes, we’ll make a reasonable effort to notify you.
Questions about this policy or how we handle your information can be sent to our privacy team — see our Contact page for details.