Padelco Data Deletion

How to request deletion

Padelco is an app developed by Scriptia Labs, as shown on its Google Play Store listing. To request deletion of your Padelco data, email support@scriptiastories.com.

Please: (1) send your message from the email address associated with your Padelco account, (2) use the subject line "Padelco data deletion request", and (3) tell us whether you want all of your data deleted or only specific information. Sending from your account email lets us verify the request. An in-app deletion option is planned — see below.

What is deleted

A deletion request removes your profile, training data, uploaded photos and videos, performance history, and preferences from active use. If you ask for your full account to be deleted, everything linked to it is removed and cannot be recovered.

Full or partial deletion

You can ask us to delete your entire Padelco account and all associated data, or only specific pieces of information — such as a single training session — while keeping the rest of your account active. Tell us which you want in your email and we will do what we reasonably can. To delete your whole account under the GDPR right to erasure, see our Account Deletion page.

What may be retained

After deletion we may retain limited information where required for legal, security, or fraud-prevention purposes, consistent with the retention practices described in our Privacy Policy. Any such data is kept only for as long as the applicable legal retention period requires — typically no more than 90 days after your request, unless a specific legal obligation requires longer — and is not used for any other purpose.

Response process

We aim to process deletion requests within a reasonable time, typically within 30 days of receiving a verified request.

Future in-app deletion

We plan to add a self-service deletion option directly within the app. Until then, deletion requests are handled by email as described above.